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Security Systems in Grand Rapids
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Grand Rapids?

An alarm system is designed to defend your property. But what actually transpires if your home security alarms go off in Grand Rapids? What should you do to ensure you and your loved ones are taken care of?

The most important first step is not to panic. Know that your around-the-clock monitoring experts are always standing by to assist. Then follow these steps to be ready for any emergency.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is immediately alerted as soon as your Grand Rapids home security alarms go off. After an agent is alerted, they will reach out to you without delay to figure out what set off the alarm. Your protection devices may trip for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • Accidentally setting off alarm

In circumstances when the alarm was accidentally triggered—like not remembering that your sensors are armed when you unlatch a window or door— a monitoring specialist will reach out to ask if assistance is required. Give them your predetermined password, and they will deactivate the alarm.

In the event there is a legitimate crisis, your monitoring team member will dispatch your local emergency services, including police, fire, and EMS, to your property. They will even serve as the point of contact if you are not on site. The monitoring agent also can inform authorities which entry sensor was tripped, increasing their preparedness for what might be a hazardous environment. The monitoring expert will maintain a connection with you to keep you composed and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Grand Rapids

Being awoken in the dead of night to a security warning echoing through your house can be terrifying—especially if you have no idea why it’s occurring. The most important thing you should do is keep yourself in control and follow these steps:

  • In the first place, move to a safe place. Gather your family and pets as quick as you can and proceed to a secure room at your property or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. Instead, put a priority on keeping yourself and your family safe and let the professionals deal with the crisis.

  • As a second step, take advantage of your home security app to stay in touch with your monitoring team. They'll notify authorities who will be in transit to your residence within minutes.

  • Finally, keep in constant communication with your monitoring specialists and emergency professionals. You are able to be conferenced in, so everyone is speaking on the same line. Conversely, if it’s not possible to be in direct contact with authorities, you’re still able to obtain updates via text. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate with all teams so you know what to do should a real emergency occur.

Get Protection For All Security Risks in Grand Rapids with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With around-the-clock monitoring, home automation, and safety alarms, your property will turn into the safe haven it's supposed to be. Create a comprehensive home security solution by completing the form below or reach out to (616) 207-3771 to take the first step toward a secure property.